// Legal
Terms of Service
These Terms of Service govern access to and use of Shreder’s website, data products, APIs, streams, endpoints, software interfaces, documentation, and related services.
1. Acceptance of terms
These Terms are between you and Shreder.
By creating an account, purchasing access, receiving credentials or API keys, connecting to any Shreder endpoint, receiving or using any Service Output, or continuing to use the Services you agree to be bound by these Terms.
If you access or use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
These Terms apply to both direct and indirect access to the Services. Accessing the Services or receiving Service Output through another person’s or organization’s account, credentials, infrastructure, proxy, relay, gateway, tunnel, application, or other access method is also use of the Services. Any access not expressly authorized by Shreder is not licensed and must stop immediately.
2. Services
Shreder provides infrastructure and data services for Solana workloads, including raw shred streams, decoded shred streams, Binary, Geyser gRPC / Fastlane, APIs, data feeds, and related services.
Features, formats, endpoints, delivery methods, performance characteristics, and availability may change over time.
3. Accounts, credentials, and access
Credentials, API keys, endpoints, allowlisted IPs, and other access methods are provided only for your authorized use.
You are responsible for:
- maintaining the confidentiality and security of your credentials and API keys;
- all activity under your account, credentials, endpoints, and access methods;
- ensuring that your employees, contractors, systems, and infrastructure comply with these Terms;
- promptly notifying Shreder of any suspected unauthorized access, credential leak, misuse, or security incident.
You may not share, transfer, sell, lend, pool, lease, sublicense, or otherwise make available your account, credentials, endpoints, allowlisted IPs, or access methods to any third party.
You may not permit any third party to access the Services or Service Output through your account, credentials, infrastructure, proxy, relay, gateway, tunnel, wrapper, mirror, cache, dashboard, hosted API, or any other direct or indirect method.
Shreder may rotate, revoke, suspend, restrict, or replace credentials or access methods where necessary to protect the Services, enforce these Terms, investigate misuse, prevent unauthorized access, or maintain service integrity.
4. Limited right to use the Services
Subject to your payment of applicable fees and compliance with these Terms, Shreder grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services and Service Output solely for your own internal business purposes while your paid access is active.
“Internal business purposes” means use within systems, applications, and infrastructure that you own, lease, or control, for your own operations or products.
You may allow your employees and contractors to use the Services only as necessary for your internal business purposes, provided they are bound by confidentiality and use restrictions at least as protective as these Terms. You remain responsible for their actions and omissions.
You may use Service Output to power your own applications, analytics, alerts, routing, trading, monitoring, or other internal or customer-facing functionality, provided that you do not expose, retransmit, redistribute, resell, sublicense, or otherwise make available the Service Output itself, and provided that your application does not allow third parties to reconstruct, consume, or substitute for the Services or Service Output.
5. Service Output
“Service Output” means all data, streams, shreds, transactions, blocks, slots, account updates, messages, API responses, feed output, metadata, timestamps, sequencing, delivery behaviour, decoded data, processed data, transformed data, enriched data, sampled data, delayed data, compressed data, derived data, aggregated data, and any other output received from, generated by, or made available through the Services.
Shreder and its licensors retain all rights, title, and interest in the Services, including Shreder’s software, infrastructure, systems, endpoints, documentation, branding, data products, feed structure, delivery methods, sequencing, formatting, decoding, processing, and related materials.
You do not receive ownership of the Services or Service Output. You receive only the limited right to use the Services and Service Output as expressly permitted by these Terms.
Nothing in these Terms restricts your independent access to or use of public Solana network data that you obtain without using the Services. However, all restrictions in these Terms apply to Service Output and to any non-public information, timing, sequencing, formatting, delivery, or performance characteristics obtained through the Services.
6. No retransmission, redistribution, or resale
You may not, and may not permit, assist, or enable any third party to:
- retransmit, redistribute, resell, sublicense, publish, disclose, lease, lend, share, mirror, cache, stream, relay, proxy, tunnel, or otherwise make available the Services or Service Output to any third party;
- provide third-party access to the Services or Service Output through an API, RPC endpoint, stream, feed, file, database, queue, dashboard, hosted application, terminal, data product, analytics product, alerting system, or any other interface;
- make Service Output available in raw, decoded, processed, transformed, enriched, sampled, delayed, compressed, derived, aggregated, partial, or complete form, except as expressly permitted by Section 4;
- use the Services or Service Output to operate or support a competing data feed, shred stream, RPC product, Geyser product, latency product, infrastructure service, or data distribution service;
- use the Services, Service Output, or measurements derived from them to provide competitive intelligence to any competitor of Shreder.
This restriction applies whether access or redistribution is free or paid, real-time or delayed, direct or indirect, complete or partial, and whether or not the Service Output is modified, decoded, processed, aggregated, or combined with other data.
Any exception requires Shreder’s prior written consent.
7. Published benchmark results
Shreder may publish latency and performance benchmark results on this website (for example, under /benchmarks/). Those results, including summaries, tables, charts, methodology notes, and related page content (collectively, Benchmark Content), are owned by Shreder or its licensors and are provided for informational purposes only.
You may view Benchmark Content on this website without charge. Unless we give you prior written permission, you may not redistribute, republish, scrape, mirror, sublicense, or commercially exploit Benchmark Content, or present it as an official third-party or open dataset. Brief quotation with attribution and a link to the source page is permitted for commentary, news, or research, provided the quote is accurate and not misleading.
Each benchmark reflects a specific test setup (such as region, endpoints, sample size, and measurement method) described on the relevant page. Results are not a guarantee of future performance in your environment. Shreder may update, replace, or remove Benchmark Content at any time without notice.
8. Other prohibited use
You may not, and may not permit, assist, or enable any third party to:
- access the Services other than through your authorized account, credentials, endpoints, and access methods;
- attempt unauthorized access to the Services or any related system;
- bypass, disable, interfere with, or circumvent any access control, usage limit, security mechanism, rate limit, monitoring system, or technical restriction;
- interfere with, disrupt, degrade, or overload the Services;
- scrape, crawl, harvest, copy, mirror, or create derivative access to the Services except as expressly permitted by Shreder;
- reverse engineer, decompile, disassemble, inspect, or attempt to derive the source, structure, operation, protocols, internal logic, or non-public functionality of the Services, except to the extent such restriction is prohibited by applicable law;
- use the Services in violation of applicable law, third-party rights, or these Terms;
- use the Services for any abusive, deceptive, fraudulent, harmful, or unauthorized purpose.
9. Confidential Information
“Confidential Information” means the Services, Service Output, endpoints, credentials, API keys, access methods, documentation, pricing, usage limits, infrastructure information, technical information, non-public product information, and non-public performance characteristics of the Services.
Non-public performance characteristics include latency, timing, sequencing, propagation behaviour, delivery behaviour, availability, reliability, regional performance, and any other non-public measurement or observation about how the Services operate.
You may use Confidential Information only as necessary for your authorized internal use of the Services. You may not disclose Confidential Information to any third party without Shreder’s prior written consent.
You must protect Confidential Information using at least reasonable care and no less than the care you use to protect your own similar confidential information.
This Section survives termination of your access to the Services.
10. Benchmarking and performance testing
You may conduct internal operational measurements of the Services solely to monitor and manage your own authorized use.
You may not, without Shreder’s prior written consent:
- conduct benchmarking, latency measurement, performance testing, or comparative testing of the Services for competitive purposes;
- disclose, publish, distribute, or otherwise make available any benchmark results, latency measurements, timing data, performance data, delivery observations, or non-public performance characteristics of the Services;
- use Service Output, timing data, latency measurements, or other observations derived from the Services to build, improve, operate, benchmark, market, or support a competing product or service.
11. Fees and billing
Paid access is billed according to the prices, usage limits, billing intervals, and payment terms presented to you at purchase or in your Shreder account.
Unless stated otherwise at purchase or required by law, fees are non-refundable.
You are responsible for all taxes, duties, bank fees, payment-provider fees, and similar charges related to your use of paid Services.
Failure to pay applicable fees may result in suspension, restriction, or termination of access.
12. Data and privacy
Our processing of personal data is governed by our Privacy Policy.
You are responsible for ensuring that your use of the Services and Service Output complies with data protection laws and other laws applicable to your business.
13. Service changes and availability
Shreder works to provide reliable service, but uptime, latency, delivery, sequencing, and availability may be affected by infrastructure, network conditions, upstream dependencies, maintenance, incidents, configuration changes, and other factors.
Shreder may modify, update, restrict, suspend, discontinue, or change any part of the Services at any time with reasonable operational discretion.
14. Warranties disclaimer
To the maximum extent permitted by law, the Services and Service Output are provided on an “as is” and “as available” basis.
Shreder disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, latency, reliability, and uninterrupted operation.
Shreder does not guarantee that the Services or Service Output will be error-free, uninterrupted, complete, timely, or suitable for your particular use case.
15. Limitation of liability
To the maximum extent permitted by law, Shreder is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of business opportunity, trading losses, downtime, or reputational harm.
To the maximum extent permitted by law, Shreder’s total liability for any claim arising out of or relating to the Services or these Terms is limited to the amount you paid to Shreder for the Services during one month before the event giving rise to the claim.
16. Indemnification
You agree to indemnify and hold harmless Shreder from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to:
- your use of the Services or Service Output;
- your breach of these Terms;
- unauthorized access through your account, credentials, infrastructure, or access methods;
- retransmission, redistribution, resale, disclosure, or third-party access to the Services or Service Output;
- your violation of applicable law or third-party rights.
17. Suspension and termination
You may stop using the Services at any time.
Shreder may suspend, restrict, or terminate your access immediately if Shreder believes that:
- you breached these Terms;
- your account, credentials, or infrastructure have been compromised;
- your use creates legal, security, operational, or service-integrity risk;
- you failed to pay applicable fees;
- suspension or termination is necessary to prevent unauthorized access, retransmission, redistribution, resale, or misuse.
Upon suspension or termination, you must immediately stop accessing and using the Services. At Shreder’s request, you must delete or return Confidential Information and Service Output in your possession or control, except to the extent retention is required by law or maintained only in ordinary-course backups that are not actively used.
Sections that by nature should survive termination will survive, including Sections 5 through 10 and 14 through 19.
18. Equitable relief
You acknowledge that unauthorized access to the Services, credential sharing, retransmission, redistribution, resale, disclosure of Confidential Information, misuse of Service Output, or breach of the benchmarking and competitive-use restrictions may cause Shreder irreparable harm for which monetary damages may be inadequate.
Shreder may seek injunctive, equitable, or other urgent relief in any court or forum with competent jurisdiction, in addition to any other rights or remedies available to Shreder.
19. Changes to these Terms
Shreder may update these Terms from time to time.
Updated Terms become effective when posted, unless a later date is stated. Continued access to or use of the Services after updated Terms take effect constitutes acceptance of the updated Terms.
20. Contact
For questions about these Terms, contact us at hello@shreder.xyz.