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Terms of Service
These Terms of Service govern access to and use of Shreder’s website, data products, APIs, and related services.
Last updated: April 8, 2026
1. Acceptance of terms
By accessing or using Shreder services, you agree to these Terms of Service. If you use the services on behalf of an organization, you represent that you have authority to bind that organization.
2. Services
Shreder provides infrastructure and data services for Solana workloads, including shred streaming and Geyser gRPC products. Features, performance characteristics, and availability may evolve over time.
3. Accounts and access
You are responsible for:
- Maintaining the confidentiality of credentials and API keys.
- All activity under your account.
- Promptly notifying us of suspected unauthorized access.
We may suspend or restrict access when necessary to protect service integrity, security, or compliance.
4. Acceptable use
You agree not to misuse the services, including by:
- Attempting unauthorized access, interference, or disruption.
- Bypassing limits, controls, or security mechanisms.
- Using the services in violation of applicable law or third-party rights.
- Reselling or redistributing service access unless explicitly authorized.
5. Fees and billing
Paid services are billed according to the plan, usage terms, and pricing presented to you at purchase or in your commercial agreement. Unless stated otherwise, fees are non-refundable.
You are responsible for applicable taxes, duties, and similar governmental charges related to your use of paid services.
6. Intellectual property
Shreder and its licensors retain all rights, title, and interest in the services, including software, infrastructure, documentation, branding, and related materials. These Terms grant you a limited, non-exclusive, non-transferable right to use the services during the applicable subscription term.
7. Data and privacy
Our processing of personal data is governed by our Privacy Policy. You are responsible for ensuring that your use of the services complies with data protection laws applicable to your business.
8. Service changes and availability
We work to provide reliable service, but uptime and latency can be affected by infrastructure, network conditions, upstream dependencies, and maintenance windows. We may modify, update, or discontinue features with reasonable operational discretion.
9. Warranties disclaimer
To the maximum extent permitted by law, services are provided on an “as is” and “as available” basis. Shreder disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the maximum extent permitted by law, Shreder is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity.
11. Indemnification
You agree to indemnify and hold harmless Shreder from claims, damages, and expenses arising from your use of the services in violation of these Terms or applicable law.
12. Termination
You may stop using the services at any time. We may suspend or terminate access for breach of these Terms, legal risk, security concerns, or non-payment of applicable fees.
Sections that by nature should survive termination (including payment obligations, disclaimers, limitations of liability, and dispute-related clauses) remain in effect.
13. Governing law and disputes
Unless otherwise set by a signed commercial agreement, these Terms are governed by applicable laws of the jurisdiction where the contracting Shreder entity is established, without regard to conflict-of-law principles.
14. Changes to these terms
We may update these Terms from time to time. Continued use of the services after updates take effect constitutes acceptance of the revised Terms.
15. Contact
For questions about these Terms, contact us at hello@shreder.xyz.